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# TikTok: restream with RTMP

Broadcast your LiveMeUp live event on your store and on your TikTok account at the same time.

> **Note:** This guide is for **TikTok LIVE**, not TikTok Shop. Viewers watch on TikTok, but products are not shoppable inside TikTok. Orders happen on your Shopify store.

## Before you start

- **LiveMeUp Scale plan.** RTMP restreaming is only available on Scale.
- **TikTok LIVE access.** Your account must be 18+, have at least 1,000 followers (this varies by region), and be in good standing.
- **TikTok stream key (RTMP) access.** This is a separate permission that TikTok grants to some accounts only. In the US, non-gaming accounts generally need 10,000+ followers.
- **Your setup.** An iPhone 15 or newer and an upload speed of at least 10 Mbps.

### Check if you have stream key access

1. On a computer, log in at tiktok.com.
2. Look for **Go LIVE** in the left menu.
3. **If you see it:** you have access. Skip to the setup steps.
4. **If you don't see it:** TikTok hasn't enabled RTMP for your account. See the next section.

## Don't have stream key access?

TikTok decides who gets access. LiveMeUp can't request it for you, and approval isn't guaranteed.

- **Apply to TikTok.** Use TikTok's PC LIVE access application. Have these ready:
  - A link to your main live channel on another platform, such as Facebook, Instagram or YouTube
  - Your average number of concurrent viewers
  - Screenshots proving you own the TikTok account
- **If refused,** you can reapply after 14 days.
- **Or go through a TikTok LIVE agency.** Some agencies (Creator Networks) can request access for you. They are independent companies, not part of TikTok.

## Set up the restream

**1. Get your TikTok stream key**

- On a computer, go to tiktok.com and click **Go LIVE**. This opens TikTok LIVE Center.
- Add a title and category, then click **Save & Go LIVE**.
- You are not live yet. TikTok now shows your **Server URL** and **Stream Key**. Keep this tab open.

**2. Open the Multistream tab of your live event**

- In Shopify, go to **Apps → LiveMeUp Live Shopping → Live events**.
- Open your live event and click the **Multistream** tab.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/2/c/bd2c813882227800/screenshot-2026-11-10-at-10375_1ostsec.png)

**3. Add TikTok as an RTMP destination**

- Check **Other RTMP destination**.
- Paste TikTok's **Server URL** into **Stream URL account 1**.
- Paste TikTok's **Stream Key** into **Stream key account 1**.
- Click **Save** at the top of the page.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/2/c/bd2c813882227800/screenshot-2026-11-10-at-10383_wh582s.png)

**4. Go live**

- Start your live event in LiveMeUp as usual.
- Check the preview in TikTok LIVE Center to confirm your stream is coming through.

**5. End the show**

- End your live event in LiveMeUp.
- Then end the LIVE in TikTok LIVE Center.

> ⚠️ **Your TikTok stream key changes every session.** Before each show, generate a new key in TikTok LIVE Center and update **Stream key account 1** in LiveMeUp. Never share your key: anyone who has it can stream to your account.

## FAQ

**Can viewers buy on TikTok during my live?**
No. Restreaming to TikTok LIVE is not TikTok Shop. Purchases happen on your Shopify store.

**I can go live on my phone, but I don't see Go LIVE on desktop. Why?**
Phone LIVE access and stream key access are separate permissions. Your account has the first but not the second. See "Don't have stream key access?" above.

**Can I use TikTok LIVE Studio instead?**
LIVE Studio is TikTok's own desktop app. LiveMeUp connects through a stream key, so you need stream key access specifically.

**I don't see "Other RTMP destination" in the Multistream tab.**
RTMP restreaming requires the Scale plan. Check your plan at the top right of the Multistream tab.

**My TikTok stream didn't start, or it cut out.**
- Make sure you pasted a fresh stream key from this session, and that you clicked **Save**.
- Check that your upload speed is at least 10 Mbps.

**Which LiveMeUp plan do I need?**
Scale.