Moderate the chat during a Live
On average, a viewer who participates in chat is 4 times more likely to be involved in a purchase during a live session. This underscores the crucial importance of maintaining a lively and engaging chat.
The chat moderation panel is on the right side of the screen, this is where you reply to your viewers comments.

You chat in real-time with your customers

You pin a message that you want to show permanently to your customers

The pinned message will appear on top of the chat panel

You may want to moderate the chat and delete a chat

Click on the trash logo to delete a chat

You may want to ban a chat user, click on the ⓘ on the right

Click on "View members"

The chat moderation panel is on the right side of the screen, this is where you reply to your viewers comments.

You chat in real-time with your customers

You pin a message that you want to show permanently to your customers

The pinned message will appear on top of the chat panel

You may want to moderate the chat and delete a chat

Click on the trash logo to delete a chat

You may want to ban a chat user, click on the ⓘ on the right

Click on "View members"

Updated on: 06/12/2024
Thank you!