Moderate the chat during a Live
On average, a viewer who participates in chat is 4 times more likely to be involved in a purchase during a live session. This underscores the crucial importance of maintaining a lively and engaging chat.
The chat moderation panel is on the right side of the screen
You chat in real-time with your customers
You pin a message that you want to show permanently to your customers
The pinned message will appear on top of the chat panel
You may want to moderate the chat and delete a chat
Click on the trash logo to delete a chat
You may want to ban a chat user, click on the ⓘ on the right
Click on "View members"
The chat moderation panel is on the right side of the screen
You chat in real-time with your customers
You pin a message that you want to show permanently to your customers
The pinned message will appear on top of the chat panel
You may want to moderate the chat and delete a chat
Click on the trash logo to delete a chat
You may want to ban a chat user, click on the ⓘ on the right
Click on "View members"
Updated on: 09/07/2024
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