Articles on: Live Shopping

Moderate the chat during a Live

On average, a viewer who participates in chat is 4 times more likely to be involved in a purchase during a live session. This underscores the crucial importance of maintaining a lively and engaging chat.

The chat moderation panel is on the right side of the screen, this is where you reply to your viewers comments.

You chat in real-time with your customers

You pin a message that you want to show permanently to your customers

The pinned message will appear on top of the chat panel

You may want to moderate the chat and delete a chat

Click on the trash logo to delete a chat

You may want to ban a chat user, click on the ⓘ on the right

Click on "View members"

Updated on: 06/12/2024

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