Articles on: Live Shopping

Moderate the chat during a Live

The chat moderation panel is on the right side of the screen



You chat in real-time with your customers



You pin a message that you want to show permanently to your customers



The pinned message will appear on top of the chat panel



You may want to moderate the chat and delete a chat



Click on the trash logo to delete a chat



The chat is deleted



You may want to ban a chat user, click on the ⓘ on the right



Click on "View members"



Select the chat user to ban

Updated on: 11/12/2023

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