Articles on: Live Shopping

Moderate the chat during a Live

The chat moderation panel is on the right side of the screen

You chat in real-time with your customers

You pin a message that you want to show permanently to your customers

The pinned message will appear on top of the chat panel

You may want to moderate the chat and delete a chat

Click on the trash logo to delete a chat

The chat is deleted

You may want to ban a chat user, click on the ⓘ on the right

Click on "View members"

Select the chat user to ban

Updated on: 11/12/2023

Was this article helpful?

Share your feedback


Thank you!