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Pair the smartphone

The Camera App pairs with your Live Manager using the phone number of the streaming device.


Step 1 — Enter the phone number in your event


When you create an event, enter the phone number of the device that will stream, including the country code.



Step 2 — Enter the same number on the smartphone


Enter the same phone number in the Camera App to complete the pairing.



Your live event appears in the app. At first, the Publish button is inactive.



Step 3 — Start the test from the Live Manager


In the Live Manager, click Start test to enable the stream and connect the smartphone.



Step 4 — Publish from the smartphone


The Publish button is now active. Tap it to start streaming.



You're ready


The stream is now active in the Live Manager — you're ready to go live.



Troubleshooting


My event doesn't show up in the Camera App.
The most common cause is a phone number entered without the country code. Edit your event, add the country code to the phone number, and check the app again. The number must match exactly on both sides.


I'm streaming from a different phone than usual.
Update the phone number in your event to the new phone's number (with country code), and enter the same number in the Camera App on that phone.

Updated on: 07/11/2026

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