Articles on: 👏 Shopify Live Shopping

Read the chat from a smartphone

You can read the live chat directly in the Camera App while you stream, so you don't have to keep looking at your computer.

Step 1 — Find the chat bubble

In the Camera App, while you're connected (in Private Preview or live), look at the icons just above the Disconnect button.

Step 2 — Tap the bubble to show the chat

Tap the chat bubble icon. Viewer comments appear on the left side of your screen, over the camera view, as they come in. Tap it again to hide them.

The counter at the top right (eye icon) shows how many viewers are watching.

Updated on: 07/11/2026

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