Question 1

Connect the Live shopping page with the main menu

Accepted Answer

| Adding the Live shopping page to your store's main menu makes it easier for customers to find your live and replay events, and increases awareness of your live sessions.

Step 1 — Open your main menu

From your Shopify Admin, click Content → Menus, then open Main menu.

Step 2 — Add a menu item

Click Add menu item.

Step 3 — Link it to the Live shopping page

Give your menu item a name, such as "Live Shopping." Then select Pages and choose Live Shopping from the dropdown.

Step 4 — Save

Click Save at the bottom right of the screen.

Step 5 — Check your homepage

Visit your website's homepage to confirm the new menu item is visible. Done!

Question 2

Facebook Live Shopping : A few prerequisites!

Accepted Answer

| Before setting up Facebook Live Shopping, check that your Facebook account and Page meet Meta's eligibility criteria.

|| LiveMeUp supports Facebook Live Shopping on Facebook Pages. Facebook Groups are not supported.

Eligibility criteria

To start or schedule live events

Your Facebook profile is 60+ days old
Your Facebook Page has 100+ followers

To create live video ads

An eligible business portfolio in Meta Business Suite
Ad spending activity with a low ad rejection rate in the past 6 months

To set up ads for an upcoming live event

An ad account in Ads Manager

Why sell live on Facebook

The slides below come from Meta's Facebook Live Shopping training. In short:

Reach: Meta reports billions of live stream plays on Facebook every day.
What viewers get: discovering new products, entertaining presenters, a community to chat with, and content from businesses they care about.
What sellers get: new audiences, synced product catalogs for real-time shopping, and no additional selling fees from Meta.
Across the whole shopper journey: reminder ads before the live, Live Video Ads that bring in new viewers once you go live, shopping tools during the live (pinned products, comments, featured links), a picture-in-picture checkout experience, and highlight clips after the live to re-engage viewers.
Performance marketing: advertisers use Live Video Ads to drive conversions while extending the reach of their lives across Me

Question 3

Create a Live event (Short Video)

Accepted Answer

| Create your first live event in under a minute. It appears on your website right away with a countdown, so shoppers can sign up for a reminder.

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Step 1 — Create the event

In Shopify → LiveMeUp Live Shopping → Live events, click Create live event (top right).

Step 2 — Fill in the details

The Let's set your event popup opens. Fill in:

Title (up to 100 characters) — shown to shoppers
Show time and Time — the date and start time of your live
Description (up to 2,000 characters)
Phone number — the number of the smartphone you'll stream from, with the country code. It's how the Camera App pairs with your event.
Display this event on your Live Shopping Page — keep it on so shoppers see the upcoming event and countdown

Click Create.

You're all set

Your event appears as a card marked Planned, with its date, an SMS Signups counter, and Go live and Edit buttons.

|| Next: Edit and customize a Live event and [Add products to a Live event](/en/ar

Question 4

YouTube: connection guide

Accepted Answer

| Multistream your LiveMeUp live events to your YouTube channel.

Before you start

Live streaming must be enabled on your YouTube account. Check it in your YouTube settings.

|| YouTube may take up to 24 hours to enable live streaming.

Step 1 — Connect your YouTube account

From the Integrations menu, select the YouTube tab and connect your YouTube account.

Step 2 — Select your channel in the live event

Open the Multistream tab of your live event.

Select the channel where you want to multistream, then click Save. You're all set.

Question 5

🎉 Go Live (Short Video)

Accepted Answer

| The Live Manager is where you run and moderate your live session. Here's the full flow, from test to closing the event.

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Step 1 — Open the Live Manager

Select your event and click Go Live.

Step 2 — Start the test

Click Start test to enable the stream and connect the smartphone.

You're in Test mode: the smartphone is connected and the stream is running. Check everything looks good.

Step 3 — Go live

Click Yes, open to go live.

|| Once you're live, you can't go back to test mode. Smile!

During your live

Showcase: products you prepared before the live appear in the Showcase section.

Chat: all messages from your viewers and from you appear in the Chat section.

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Question 6

The Replay manager

Accepted Answer

| Every live becomes a shoppable replay automatically. The Replay manager is where you share, download, edit and analyze them.

Open the Replay manager

In Shopify → LiveMeUp Live Shopping → Replays, you'll see all your replays, newest first. Each row has a See more button and a ⋮ menu.

Open a replay

Click See more on the replay you want. You land on the Replay Links tab. Other tabs give you Analytics and Preview (plus Flash Sales and Facebook Campaign when you used them during the live).

Share the replay

Full replay: click Copy replay link. It's the same link as your Live link, so any link you shared before the live keeps working.

Product chapters: under Product chapters links, each product you featured has its own Copy link. Share it to send shoppers straight to the moment that product was presented.

Download the replay

Click MP4 to download the video file — useful for reels, ads or your social channels.

![](https://storage.crisp.chat/users/helpdesk/website/-/b/d/2/c/bd2c813882227800/screenshot-2025-11-02-at-90630_14mu5a

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